Returns and Refund Policy

We make food, so for food safety we do not accept returns or exchanges once a product is delivered.

Damaged, broken, unsealed or expired products

• Tell us within 48 hours of delivery at be@bazic.in or WhatsApp +91 82333 99436.
• Share photos or an unboxing video showing the parcel and the product.
• Please do not send the product back. We review the proof and, where the claim is justified, issue store credit.

Cancellations

Orders cannot be cancelled once placed. We issue store credit if:

• We do not ship your order within 15 days of the order date.
• Your order does not reach you within 30 days of the order date.
• Our courier partners cannot serve your pin code.

Store credit

All approved refunds are given as store credit, issued within 7 to 10 working days of our written confirmation.

When we cannot offer credit

• You do not like the taste, or the product does not meet your expectations.
• The address given was incorrect or incomplete, or the recipient was unavailable or refused the parcel.
• The product was tampered with after delivery.
• Delays caused by events beyond our control.

Questions: be@bazic.in or WhatsApp +91 82333 99436.